Why Join WHA?

All About WHA Membership ... Your questions answered

Who can join?

  • Bottled water distributors
  • POU (Point of Use) operators
  • Water bottlers
  • Manufacturers/suppliers to the UK water dispenser industry
  • Consultants to the UK water dispenser industry
  • Affiliate companies who supply services to the UK water dispenser industry

Customer confidence in your service & products: Our demanding food safety standards, exceeding UK legislation, set WHA Members apart and are recognised as the “gold” standard by specifiers and decision makers.

Promotion of your business: Listing on the WHA website and link to your website enabling potential customers to easily identify you as a WHA member.

Promotion of the industry: The WHA promotes the WHA, its members and hydration in the workplace to trade publications, facilities management and the wider business press with the aim to differentiate WHA Members from non-members so delivering additional commercial benefit.

Knowledge & support: Information & advice on forthcoming legislation, authoritative support from specialist technical consultants, guidance on water & hygiene issues giving Members the edge to ensure their businesses are prepared for any future changes.

Training: Economical industry & job specific training & education programmes giving staff members a high level of professionalism and motivation.

Third party audits: The WHA is committed to continuous improvement, constantly raising and maintaining the quality of water dispenser industry. Bespoke annual audits are carried out by NSF and highly qualified auditors to ensure that Members meet the strict Codes of Practice. The audits are designed to improve your business and cover such issues as training, Hygiene & operating procedures, ensuring that your company is meeting all legal requirements and beyond for your peace of mind.

Regulatory lobbying & monitoring: Regular consultation with DEFRA in the UK and membership of Watercoolers Europe (WE) ensures that Members as a collective body can respond to and seek to influence both UK and EU proposed legislation.

Use of WHA logo: A symbol of best practice and quality is available to full Members who have passed their audit(s).

Networking: Discounted meetings and trade shows give Members an opportunity to network and offers suppliers access to both existing and new customers.

Accredited Supplier Members: Members are encouraged, wherever possible, to purchase goods and services from WHA accredited supplier companies.

Environment: The WHA’s voluntary environmental accreditation is a path that Members may choose to take to demonstrate positive environmental credentials.

Once a full Member, both Members and non-members will be able to find your products and services from www.twha.co.uk with the knowledge of the WHA pledge of quality.

Meetings in the Autumn & Spring enable members not only to catch up with the latest industry developments, but also exchange ideas and experiences with industry peers. An industry trade show is held in the Spring, with many sponsorship opportunities.

The Association is run democratically through an elected Executive Council and managed by its General Manager and Technical & Training Manager.

Complete the application form. If you don’t have a proposer and seconder from the membership, speak to the General Manager who may be able to help.

Once your application is approved by the Executive Council, and your Membership Fee paid there are two steps to full Membership:

  1. Training
  2. Audit

This depends on what kind of company you have (see Training Manual for full details):


  1. Plant Operators Course
  2. Hygiene Awareness Course
  3. Crisis Management Course


  1. Distribution Management to WHA Standards for Distribution Depot Managers & Supervisors (Depot Managers) Course
  2. WHA WRAS Course
  3. Hygiene Awareness Course
  4. Crisis Management Course

Manufacturers/Suppliers (of water contact products) – voluntary:

  1. Distribution Management to WHA Standards for Distribution Depot Managers & Supervisors (Depot Managers) Course
  2. WHA WRAS Course
  3. Crisis Management Course

Annual audits are mandatory for continued membership by Bottlers and Distributors. Supplier Members who supply water contact products complete an annual questionnaire.

As soon as you have passed the relevant audit(s) or Supplier questionnaire for your business.